Terms & Conditions Royal Bet Malaysia – Complete Guide for All Members

Welcome to royal bet, Malaysia's leading online sports betting and casino platform. These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Member") and Royal Bet Malaysia ("Company", "we", "platform").

By registering an account, making a deposit, or using any part of the royal bet platform – whether via the website or mobile app – you hereby acknowledge that you have read, understood, and agreed to be bound by all Terms & Conditions contained in this document.

If you disagree with any part of these Terms, please stop using the royal bet platform immediately and contact our support team to close your account.

To register and use the royal bet platform, you must meet the following eligibility requirements:

• Age Limit: You must be at least 18 years of age at the time of registration. Royal bet has a strict zero-tolerance policy on underage gambling and reserves the right to request age verification documents at any time.
• Location: You are solely responsible for ensuring that online betting is permitted in your jurisdiction. Royal bet accepts no liability for any breach of local laws by users.
• One Account Per User: Each individual is permitted to hold only one (1) account. Opening multiple accounts ("multi-accounting") is strictly prohibited and will result in all associated accounts being suspended or permanently closed.
• Accurate Information: All information provided during registration must be accurate, complete, and up to date. This includes your full name, phone number, email address, and financial details.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement. Individuals under a court order prohibiting participation in gambling activities are not permitted to register.

All financial transactions on the royal bet platform are processed in Malaysian Ringgit (MYR). royal bet accepts the following deposit and withdrawal methods:

Withdrawal Requirements:

• Withdrawals may only be made to the same payment method used for the original deposit.
• The maximum daily withdrawal limit is RM 50,000 for regular members, RM 200,000 for VIP Gold members, and unlimited for Diamond members.
• All withdrawals are subject to standard security checks. Withdrawals exceeding RM 10,000 require additional identity verification.
• Royal bet does not charge any transaction fees on deposits or withdrawals. However, your payment provider may apply their own charges.
• Withdrawals will not be processed if there is an outstanding bonus balance that has not met the rollover requirements.

Royal bet offers a variety of bonuses and promotions for both new and existing members. All bonuses are subject to rollover requirements and the specific terms stated in each offer.

General Principles of royal bet Bonuses:

• Welcome Bonus: Available to new members making their first deposit only. Each individual is eligible to claim the welcome bonus once only.
• Rollover Requirements: Each bonus carries a rollover requirement that must be met before any withdrawal can be made. The rollover is calculated based on (deposit + bonus) × the specified multiplier.
• Validity Period: All bonuses have an expiry date. Bonuses not used within the specified period will be automatically cancelled.
• Betting Limits When Using a Bonus: When using a bonus, the maximum bet per match/game is RM 200 or 10% of the bonus value, whichever is lower.
• Eligible Games: Not all games contribute equally to the rollover requirement. For example: slots contribute 100%, Live Casino 20%, and football bets with odds below 1.50 may not count.
• One Bonus at a Time: Only one active bonus is permitted at a time. Multiple bonuses cannot be combined unless otherwise stated.

Royal bet's Sports Betting section covers over 80 leagues and tournaments from around the world, including the Malaysia Super League, EPL, La Liga, Bundesliga, badminton, e-sports, and much more. The following rules apply to all sports bet types:

• Minimum Bet: RM 1.00 per bet for single bets. RM 0.50 per leg for parlay/accumulator bets.
• Maximum Bet: Maximum limits vary by league, bet type, and member VIP tier. Applicable limits are displayed on each betting option.
• Match Cancellation: If a match is cancelled or postponed by more than 12 hours, all related bets will be voided and stakes fully refunded.
• Odds Error: royal bet reserves the right to void bets placed at clearly incorrect odds resulting from technical or administrative errors, and the stake will be refunded to the player.
• Live Betting: In-play bets are final once accepted by the system. Internet connection delays will not be accepted as grounds for bet cancellation.
• Cash Out: Cash out values are determined by the royal bet system based on current odds and are not subject to dispute. All cash out decisions are final.

The royal bet platform offers a wide range of casino games including slots, Live Casino with real dealers, table games, and progressive jackpots. The following terms apply to all casino games:

• Certified RNG: All slots and table games use an RNG (Random Number Generator) verified by independent auditing bodies. Every round's outcome is completely random and cannot be manipulated.
• Technical Interruption: If a game is interrupted due to a technical issue before the outcome is determined, the system will attempt to restore the session from its last known state. If restoration is not possible, the bet will be voided and the stake refunded.
• Progressive Jackpot: Jackpot winnings are subject to verification. Royal bet reserves the right to take up to 72 working hours to verify and process large jackpot wins.
• Win Limit: Single-spin winnings in slots are capped at RM 500,000 unless otherwise stated. Progressive jackpots have separate limits as specified in the respective game rules.
• Live Casino Games: Results announced by the dealer during a live game are final. Any disputes must be raised within 24 hours of the relevant game.

You are fully responsible for the security of your royal bet account. This includes:

• Keeping your password secure and not sharing it with anyone, including family members.
• Use a strong password (at least 8 characters combining uppercase letters, lowercase letters, numbers, and symbols).
• Contact royal bet support immediately if you suspect your account has been accessed without authorisation.
• Do not use another person's account or allow others to access yours.
• Ensuring that the device you use to access royal bet is secure and free from malware.

Royal bet uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. However, you remain responsible for maintaining security on your end.

Royal bet reserves the right to suspend, restrict, or close any user's account without prior notice under the following circumstances:

• Falsification of identity or personal information during registration or KYC verification.
• Opening multiple accounts or using another person's account.
• Systematic misuse of bonuses or promotions ("bonus abuse").
• Involvement in money laundering or fraudulent activities.
• Use of automated software, bots, or any technical means to gain an unfair advantage.
• Match fixing or colluding with sports participants.
• Violation of any other terms outlined in this document.

If your account is closed for any of the above reasons, all bonus balances will be forfeited. Any legitimate real-money balance may be returned upon completion of an investigation, at royal bet's sole discretion.

Royal bet provides the platform on an as-is basis. While we strive to keep the service available at all times, we do not guarantee:

• The platform will always be free from interruptions, delays, or technical errors.
• All information displayed is accurate at all times (e.g. live match statistics that depend on third-party sources).

Royal bet is not liable for any losses arising from:

• Internet service disruptions or technical issues beyond our control.
• Betting decisions made based on information obtained from sources outside the platform.
• Losses resulting from third-party activity that gains access to your account.

Royal bet is fully committed to responsible gaming. We believe gambling should remain a form of entertainment and should never lead to financial or emotional hardship. Our platform provides the following tools to help players stay in control:

• Deposit Limits: Set daily, weekly, or monthly deposit limits from your account settings at any time.
• Betting Limits: Set a maximum limit on the amount you can wager within a given period.
• Session Time Limit: Set a daily maximum play time and receive alerts when the limit is approaching.
• Temporary Self-Exclusion: Suspend your account for 24 hours, 7 days, or 30 days whenever you need a break.
• Permanent Self-Exclusion: Permanently close your account if you feel that gambling is negatively affecting your life.

To use any responsible gaming features or to seek assistance, contact royal bet support or visit the Responsible Gaming us.

Royal bet reserves the right to modify, add, or remove any part of these Terms & Conditions at any time without prior notice. Amendments take effect immediately upon publication on the platform.

We will endeavour to notify members through:

• Email to the address registered on your account.
• A pop-up notice or in-platform banner displayed upon login following any changes.
• Updates to the "Terms & Conditions" section with a clearly stated revision date.

Continued use of the royal bet platform following any amendments constitutes acceptance of the updated terms. We encourage you to review this page periodically.

These Terms & Conditions are interpreted and enforced in accordance with applicable law. Any dispute arising from the use of the royal bet platform shall be resolved through the following process:

1. Internal Resolution: Contact the royal bet support team. We are committed to resolving complaints within 5 business days.
2. Review: If you are not satisfied with the first-level resolution, you may request a review by the senior management team within 14 days.
3. External Resolution: Should no resolution be reached, both parties agree to seek a settlement through mutually agreed neutral mediation.